Frequently
Asked
Questions

YOU HAVE QUESTIONS?
WE HAVE ANSWERS!

What does Poop Patrol do?

Poop Patrol provides professional dog poop scooping and pet waste removal for residential yards, rental properties, and vacation homes across Brentwood, Franklin, Thompson’s Station and College Grove. We show up on your schedule, clean thoroughly, and leave your yard ready to enjoy. We also provide other services such as deodorizing, sanitizing, bucket service and Poop Waste Station installation and management. You can read more about our services here.

How often should I schedule my service?

2x Weekly dog poop pickup (our most popular option)

1 x Weekly dog poop pickup

Bi-weekly service

One-time cleanups (events, move-outs, first-time resets)

Will you let me know that you are on the way to my home?

Absolutely! We will confirm the day before and we will also send a text message when we are on the way. Once service is complete, we will also send you a text along with a photo of your closed gate!

Do you take the pet waste with you?

Unlike most pet waste removal companies, we take the poop with us! Why would you want to smell piles of poop every time you open your trash bin? The poop is disposed into a landfill where it begins the decomposing process.

Do you work commercially; within parks, neighborhood common areas, Apartment communities etc?

Absolutely! Even if you have pet waste stations installed, you will still end up with piles of dog poop here and there. If you’re looking for an alternative to having reluctant on-site staff or a landscaper picking up dog poop at a commercial property, shared space, or entire community, Poop Patrol has your back. We’ll ensure your grounds are clean and safe for all to enjoy. We also provide and install Dog Waste Stations. Our installation comes with a one year service agreement in which we will keep all of your Dog Waste Stations clean as well as provide weekly removal. Bags are also provided. You can read more about our commercial services here.

How long does a typical visit take?

Most visits take 10–20 minutes, depending on the yard and buildup. First-time cleanups can take longer if the yardneeds a reset.

What areas do you service?

We service Franklin, Brentwood, Thompson’s Station and College Grove. As we grow and expand, we will add other markets to our service areas.

Is your service safe for dogs and children?

Yes. We follow hygiene best practices between yards and can use pet-safe disinfectants when requested. Our goal is a cleaner yard that’s safer for pets, kids, and guests.

Do I need to be home for your service?

Nope. As long as we have access to the yard, you don’t need to be home. If dogs are outside, we just ask that they’re friendly and safely managed.

What is your pricing?

Pricing depends on number of dogs, service frequency, and yard condition. We keep pricing transparent and simple — get an instant quote and choose a schedule that fits.

Do you guarantee your work?

We sure do! If you’re unhappy with anything, just notify our office. We will be happy to come back out and complete another thorough cleaning the same day or the following day.

Do you offer flexible scheduling?

Yes. Our poop scooping services are built around your schedule. We offer weekly, bi-weekly, or monthly options and can also clean decks, patios, and dog runs.

Do you work in bad weather?

Rain, Snow or blistering hot! We are there to do your weekly pickup. If there is severe weather conditions that would impact the effectiveness of our pickup we would postpone the pickup for one week continue on the following week and extend your package by one week.

Do you service vacation rentals/Airbnb's/VRBO rentals?

Absolutely! We work with Airbnb/VRBO owners and property managers who want consistently clean yards for guests. Clean outdoor spaces help reduce complaints and improve reviews.